IMPORTANT NOTICE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. GROVETREEONLINE RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

1. ORDER APPROVAL
Customer is fully responsible for providing the material to be laminated in accordance with the online order. GrovetreeOnline is NOT LIABLE for errors in how materials were provided. Additional charges may apply and the Customer will be notified in advance.

2. COPYRIGHT
All material used/found in this Website or used in production of your order is subject to Copyright. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the GrovetreeOnline website and/or its subsidiaries (referred to herein as GrovetreeOnline) or the copyrighted property of parties from whom GrovetreeOnline has licensed such property. The Customer (sometimes referred to for convenience as “you”) may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the GrovetreeOnline Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works on your submitted materials. The copyright owner’s exclusive rights prohibit the reproduction of any original work. GrovetreeOnline policy also states that you cannot use explicit language or inappropriate images on supplied materials or merchandise.

3. CUSTOMER CONTENT
All content supplied by the customer (“Content”) are the sole responsibility of the customer. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content, you agree to not use the Service to post or otherwise transmit any Content that contains (i) anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of Canada or the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of Canada or the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of GrovetreeOnline or any third party. GrovetreeOnline does not control the Content provided by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will GrovetreeOnline be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, “junk mail,””spam,””chain letters,””pyramid schemes,” or any other form of solicitation. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

You acknowledge that GrovetreeOnline does not pre-screen Content, but that GrovetreeOnline and its affiliates shall have the right (but not the obligation) in their sole discretion to reject Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that GrovetreeOnline may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of GrovetreeOnline, its users and the public.

4. GOVERNING LAW
Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Ontario. You agree to submit to the jurisdiction of Ontario courts and agree that venue in these courts is proper in any such legal action or proceeding.

5. LIMITATION OF LIABILITY
In no event shall GrovetreeOnline or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use or profits, whether or not GrovetreeOnline has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from GrovetreeOnline or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall GrovetreeOnline be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content. GrovetreeOnline reserves the right to refuse service without disclosing a reason.

6. INDEMNITY
You agree that you shall indemnify and defend GrovetreeOnline and all parties from whom GrovetreeOnline has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

7. CUSTOMER SUBMITTED ARTWORK
All materials submitted must be provided in exact accordance with the online order.

8. ORDER CANCELLATION
Orders are eligible for cancellation upon request, unless our production has commenced, by calling 416-745-9000 and may be subject to applicable cancellation charges.

9. RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will redo the order or issue a credit or refund accordingly. Customer must notify GrovetreeOnline within 10 business days of receiving order to notify us of any defects discovered in the ordered product failing which Customer is deemed satisfied with the product. We may request that we pick up the laminated material prior to issuing the reprint, credit, or refund.

10. ORDER SHIPPING AND DELIVERY
Please note that all turnaround times are estimates. While GrovetreeOnline will use reasonable efforts to prevent delay of delivery schedules, in no case shall GrovetreeOnline be liable for any consequences or damages resulting from any delay in shipment or delivery. Orders are F.O.B. the GrovetreeOnline Plant, and customer shall have recourse only to its selected courier for any shipping issues. GrovetreeOnline shall not be liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances. Unexpected equipment failure, malfunction and or technical problems may delay the manufacturing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

11. CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is returned to GrovetreeOnline due to an error made by the customer in submitting the proper shipping address, GrovetreeOnline will reship the package with corrected address and charge an additional shipping fee for the shipment.

12. INDEMNIFICATION
The customer affirms ownership or publication rights to all materials submitted for lamination and agrees to indemnify and hold harmless GrovetreeOnline from any and all loss, cost, expense and damages on account of any and all manner of claims, demands, actions and proceeding that may be instituted against GrovetreeOnline on grounds that the submitted material violates any copyright or any proprietary right of any person, or that it contains any matter that is libelous or scandalous, or invades any persons right to privacy or other personal right, except to the extent that GrovetreeOnline contributed to the matter. The customer agrees to, at the customer’s own expense, promptly defend and continue the defense of any such claim, demand, action or proceeding, which may be brought against GrovetreeOnline provided that GrovetreeOnline shall promptly notify the customer with respect thereto.

13. PAYMENT INFORMATION
GrovetreeOnline does not record, keep, or hold any credit card information on our servers, our authorized payment processor is responsible for that. GrovetreeOnline only records and retains information on jobs ordered: docket number, qty, finishing, file and shipping info, etc.